Quickly Resolving Customer Queries with AI Chatbots

In today’s hyper-competitive online market, providing real-time assistance isn’t just a perk—it’s an expectation. Shoppers now demand quick answers and round-the-clock service, especially when deciding between multiple e-commerce brands. Enter AI chatbots—or, more specifically, conversational AI chatbots for customer service in ecommerce.  These digital assistants leverage machine learning and natural language processing (NLP) to handle […]